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We’re here to help. The Information Center is committed to advocating for our community. We’ll guide you through the services and resources that can get you back on track.
Here’s a bit about how we operate, and who we help.
“The Information Center’s leadership and staff continue to effectively provide vital resources to our region’s business community and workforce. The Information Center truly represents our vision in the Southern Wayne County Regional Chamber of uniting our region and to have a positive lasting impact for the benefit of all people and for the generations to come.”
The Information Center is a private, non-profit organization that provides information and referral services to residents of southeast Michigan. Our mission is to connect people in need with human resource services that can solve their needs and improve their lives. The Information Center has been empowering people in our community since 1975.
Our services extend to parents, seniors, pregnant women, job seekers, and more. Each person helped by The Information Center is deeply important to us, and our staff strives to provide a high level of service with every call. In 2020 alone, The Information Center handled 222,729 calls, and referred or provided 511 total care management services.
The Information Center
Beth Grant
President and CEO
Susan Zanley
Vice President and COO
Laurie Trueblood
Vice President and CFO
Julie Grassi
Community Resources Director
Cheryl Griffin
Care Management Director
Dina Vannice
Public Relations Director
The Information Center
Beth Grant
Chief Executive Officer, The Information Center
Lisa Rutledge
Chairman of the Board, Western Wayne Family Health Centers
John Filkins
Vice Chairman, Attorney at Law
Anthony Panson
Treasurer, Priskorn & Panson, PLLC
Jeffrey Chicoine
Trustee, Beaumont Health
Mitzi Cardona
Trustee, The American Heart Association
Adrienne Sewell
Trustee, The Guidance Center
Kenneth Bearden
Trustee, NSF International
Stephanie Miello
Trustee, Ford Motor Company
The Information Center’s Annual Report is a great way to see what we’ve been doing for our community over the last year.
I’m so thankful. If it hadn’t been for my neighbors and The Information Center, I wouldn’t have survived.
I really appreciate all of your help with the hot water tank. If it was not for the staff at the Information Center, I don’t know how I would have been able to get a new hot water tank for my father.
On June 18th, the Downriver Citizens Information and Referral Office is incorporated to cut bureaucratic red tape and aid people in gaining access to public services.
The Information Center is designated as one of two sites for a model demonstration project on "Case Management".
A contract to open an Employment Hotline is entered into with the Southeast Michigan Community Alliance.
The Michigan Department of Community Health awards a Medicaid Waiver program contract to TIC.
TIC becomes the first organization in Michigan to receive accreditation from the Alliance of Information and Referral Systems (AIRS).
The Community Transitions Program, funded by the Michigan Department of Community Health, begins.
The Information Center is accredited by the National Committee for Quality Assurance (NCQA).
In response to the 2020 COVID-19 pandemic, TIC forms the Coronavirus Hotline, beginning its partnership with the Health Department.
