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We’re here to help. The Information Center is committed to advocating for our community. We’ll guide you through the services and resources that can get you back on track.
Here’s a bit about how we operate, and who we help.
“The Information Center’s leadership and staff continue to effectively provide vital resources to our region’s business community and workforce. The Information Center truly represents our vision in the Southern Wayne County Regional Chamber of uniting our region and to have a positive lasting impact for the benefit of all people and for the generations to come.”
The Information Center is a private, non-profit organization that provides information and referral services to residents of southeast Michigan. Our mission is to connect people in need with human resource services that can solve their needs and improve their lives. The Information Center has been empowering people in our community since 1975.
Our services extend to parents, seniors, pregnant women, job seekers, and more. Each person helped by The Information Center is deeply important to us, and our staff strives to provide a high level of service with every call. In 2020 alone, The Information Center handled 222,729 calls, and referred or provided 511 total care management services.
Our board chair, Lisa Rutledge was recently honored at the Southern Wayne County Regional Chamber’s Annual Women of Achievement Awards, Thursday, October 14 th at Crystal Gardens Banquet Center, Southgate. Lisa received the Unsung Heroine Award at the ceremony. The Unsung Heroine Award recognizes a woman who has had a significant impact as a part of a Chamber member business or non-profit from “behind the scenes.”
Lisa is the Special Projects Manager at Western Wayne Family Health Centers, Inkster, MI.
I’m so thankful. If it hadn’t been for my neighbors and The Information Center, I wouldn’t have survived.
I really appreciate all of your help with the hot water tank. If it was not for the staff at the Information Center, I don’t know how I would have been able to get a new hot water tank for my father.
The Information Center’s Annual Report is a great way to see what we’ve been doing for our community over the last year.
The Information Center
Edward D'Angelo
President & CEO
Susan Zanley
Executive Vice President & COO
Laurie Trueblood
VP & CFO
Julie Grassi
Community Resources Director
Cheryl Griffin
Director of Care Management
Dina Vannice
Director of Public Relations
The Information Center
Edward D'Angelo
President & CEO
Lisa Rutledge
Chairman of the Board
John Filkins
Vice Chairman
Jeffrey Chicoine
Trustee
Anthony Panson
Treasurer
Mitzi Cardona
Trustee
Joan L. Hulet
Secretary
Kenneth Bearden
Trustee
David Gorgon
Trustee
On June 18th, the Downriver Citizens Information and Referral Office is incorporated to cut bureaucratic red tape and aid people in gaining access to public services.
The Information Center is designated as one of two sites for a model demonstration project on "Case Management".
A contract to open an Employment Hotline is entered into with the Southeast Michigan Community Alliance.
The Michigan Department of Community Health awards a Medicaid Waiver program contract to TIC.
TIC becomes the first organization in Michigan to receive accreditation from the Alliance of Information and Referral Systems (AIRS).
The Community Transitions Program, funded by the Michigan Department of Community Health, begins.
The Information Center is accredited by the National Committee for Quality Assurance (NCQA).
In response to the 2020 COVID-19 pandemic, TIC forms the Coronavirus Hotline, beginning its partnership with the Health Department.
