We’re here to help. The Information Center is committed to advocating for our community. We’ll guide you through the services and resources that can get you back on track.

Here’s a bit about how we operate, and who we help.

Join The Team!

Why not bring your talents and skills to The Information Center? We’ve worked very hard to build a team of colleagues who are determined to help others and make a difference in the 34 downriver communities we serve. We are growing in dynamic new ways and recognize that the right people, offering their ideas and expertise, will help us to continue our success.

As a TIC employee, you will enjoy a competitive compensation and benefits package. TIC also offers an inclusive work environment committed to diversity and work/life balance, professional development opportunities, rewards and recognition for outstanding performance, and a culture that advocates community outreach.

Employee Benefits

Medical, Dental, and Vision Benefits

We offer a comprehensive plan through Blue Care Network. We offer coverage for the individual with low premium cost. Coverage starts 90 days after the first date of employment.

Financial Security

We provide full-time staff members with basic life, accidental death and dismemberment, short term disability and long term disability insurance.

Retirement Plans

We offer a generous 401(k) plan for all our staff members. Once an employee is eligible to enroll in our retirement program, the agency contributes to the staff member’s account regardless of the staff member’s active participation.

Paid Time Off

We offer a program for full time staff that combines vacation, sick, and personal time off into one category. Full time employees start accruing time upon hire.

Recognized Holidays

We recognize 12 holidays during the calendar year. They are: New Year’s Day, MLK day, President’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, and one Floating Holiday.

Available Positions

We love working with people who are passionate about what they do and want to make meaningful contributions to other people’s lives.

We want to make sure that your time commitment is fulfilling, and in line with the rest of your life. 

Take a look at our available positions and see if anything stands out to you.

In order to provide equal employment opportunities to all individuals, employment decisions will be based on merit, qualifications and abilities without regard to race, religion, creed, color, national origin, age, sex, marital status, sexual orientation, height, weight, political or union affiliation, disability or any factor prohibited by law.

Vendor Service Coordinator

The Vendor Service Coordinator facilitates all Purchase of Service (POS) requests by Supports Coordinators and monitors participant satisfaction. Reviews all service invoices for accuracy and records invoices for vendor reimbursement.

Job Details

Supports Coordinator/Social Work (Part-Time)

Under the general supervision of the Clinical Supervisor, CMD uses person-centered principles to assess the medical, functional, psychological, financial, and environmental needs of MI Choice Medicaid Waiver participants. Works with the participant, family members and caregivers to develop a person-centered plan, to assist and support the participant to manage their care needs and to provide ongoing monitoring and reassessment of participants.

JOB DESCRIPTION: Supports Coordinator/Social Work (Part-Time)

DEPARTMENT: Care Management


REVISED: January 2023

REPORTS TO: Clinical Supervisor, CMD

Job Details

Supports Coordinator/Registered Nurse

Under the general supervision of the Clinical Supervisor, CMD uses person-centered principles to assess the medical, functional, psychological, financial, and environmental needs of MI Choice Medicaid Waiver participants.

JOB DESCRIPTION: Supports Coordinator/Registered Nurse

DEPARTMENT: Care Management


REVISED: October 2022

REPORTS TO: CMD Clinical Supervisor

Job Details

Outreach Specialist

Increase enrollment for the MI Choice Medicaid Waiver Program by conducting targeted outreach. Educate long term care residents, long term care staff and providers, hospital and medical staff, community groups, organizations that serve older adults and individuals with disabilities, and the general public within the service area. Develop working relationships with key referral sources, organizations, groups and individuals that can increase appropriate referrals for the MI Choice Medicaid Waiver Program. Track and report outreach activities and outcomes. Collaborate internally with Community Resources, Eligibility and Care Management staff to solicit ideas for outreach, develop strategies to meet enrollment goals, gauge effectiveness of outreach and report outcomes. Provide input and reports to management as requested. This is a hybrid model (remote, in the community and in the office) after all training has been completed and performance criteria are met.

Job Details

Information and Referral Specialist

Provide customer service in the call center to assess the needs of individuals and effectively connect individuals to appropriate resources to meet their needs. Services will be provided in person, by phone or electronically. Assist individuals with benefit screening, intake, enrollment and post-enrollment services for healthcare, MI Choice Medicaid Waiver and other programs, when applicable. Complete applicable documentation, data tracking and reporting. This position is in the office with potential to be a hybrid model once all training has been completed and performance criteria are met. Hourly pay is $16.00 with generous CTO and competitive benefits.


Job Details

Staff Testimonials

I’ve been on staff at The Information Center for thirteen years and I can’t imagine working anywhere else. When I was younger, my parents, Kurt and Ruth Sebaly were always involved in the community and then instilled that desire to serve in the community in me. It is an honor to continue the tradition.

Jessica S.

Eligibility Coordinator

It is an honor and a privilege to be a part of a wonderful team of professionals. The care and the dedication of staff to our clients and staff is commendable.

Gloria J.

Information & Referral Specialist

I have worked many different places before coming to The Information Center. This has truly been the best company I have ever worked for. I have never experienced working for a company that cares so much about its clients and its employees. The Information Center goes above and beyond to truly help people.

Yolanda J.

LMSW, Supports Coordinator