Careers
We’re here to help. The Information Center is committed to advocating for our community. We’ll guide you through the services and resources that can get you back on track.
Here’s a bit about how we operate, and who we help.
Join The Team!
Why not bring your talents and skills to The Information Center? We’ve worked very hard to build a team of colleagues who are determined to help others and make a difference in the 34 downriver communities we serve. We are growing in dynamic new ways and recognize that the right people, offering their ideas and expertise, will help us to continue our success.
As a TIC employee, you will enjoy a competitive compensation and benefits package. TIC also offers an inclusive work environment committed to diversity and work/life balance, professional development opportunities, rewards and recognition for outstanding performance, and a culture that advocates community outreach.
Employee Benefits
Medical, Dental, and Vision Benefits
We offer a comprehensive plan through Blue Care Network. We offer coverage for the individual with low premium cost. Coverage starts 90 days after the first date of employment.
Financial Security
We provide full-time staff members with basic life, accidental death and dismemberment, short term disability and long term disability insurance.
Retirement Plans
We offer a generous 401(k) plan for all our staff members. Once an employee is eligible to enroll in our retirement program, the agency contributes to the staff member’s account regardless of the staff member’s active participation.
Paid Time Off
We offer a program for full time staff that combines vacation, sick, and personal time off into one category. Full time employees start accruing time upon hire.
Recognized Holidays
We recognize 12 holidays during the calendar year. They are: New Year’s Day, MLK day, President’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, and one Floating Holiday.
Available Positions
We love working with people who are passionate about what they do and want to make meaningful contributions to other people’s lives.
We want to make sure that your time commitment is fulfilling, and in line with the rest of your life.
Take a look at our available positions and see if anything stands out to you.
In order to provide equal employment opportunities to all individuals, employment decisions will be based on merit, qualifications and abilities without regard to race, religion, creed, color, national origin, age, sex, marital status, sexual orientation, height, weight, political or union affiliation, disability or any factor prohibited by law.
Community Health Worker
The Community Health Worker (CHW) provides hands-on support to MI Choice participants with care transitions, community resource coordination, health education, and follow-up after hospital or nursing facility discharge. The CHW helps participants access services, understand care instructions, manage appointments and medication-related needs, and remain safe and independent in the community. This role works closely with the Supports Coordinator and maintains timely, accurate documentation of all participant contacts and interventions.
Director of Care Management
The Director of Care Management provides strategic leadership and administrative oversight for the Care Management Department (CMD) including the MI Choice Medicaid Waiver Program, Community Transitions Program with potential for additional programs for older adults and persons with disabilities. This role ensures all program operations achieve contractual, accreditation, and agency goals while remaining in strict compliance with state and federal standards, including those set by the Michigan Department of Health and Human Services (MDHHS).
Supports Coordinator/Registered Nurse
Under the general supervision of the Clinical Manager, CMD uses person-centered principles to assess the medical, functional, psychological, financial, and environmental needs of MI Choice Medicaid Waiver participants in Wayne County excluding Detroit and the surrounding communities.
JOB DESCRIPTION: Supports Coordinator/Registered Nurse
DEPARTMENT: Care Management
FLSA STATUS: Non-Exempt
REPORTS TO: Care Management Department Manager
Staff Testimonials
I’ve been on staff at The Information Center for 18 years and I can’t imagine working anywhere else. When I was younger, my parents, Kurt and Ruth Sebaly were always involved in the community and then instilled that desire to serve in the community in me. It is an honor to continue the tradition.
Jessica S.
Eligibility Coordinator
It is an honor and a privilege to be a part of a wonderful team of professionals. The care and the dedication of staff to our clients and staff is commendable.
Gloria J.
Information & Referral Specialist
I have worked many different places before coming to The Information Center. This has truly been the best company I have ever worked for. I have never experienced working for a company that cares so much about its clients and its employees. The Information Center goes above and beyond to truly help people.