Careers

We’re here to help. The Information Center is committed to advocating for our community. We’ll guide you through the services and resources that can get you back on track.

Here’s a bit about how we operate, and who we help.

Join The Team!

Why not bring your talents and skills to The Information Center? We’ve worked very hard to build a team of colleagues who are determined to help others and make a difference in the 34 downriver communities we serve. We are growing in dynamic new ways and recognize that the right people, offering their ideas and expertise, will help us to continue our success.

As a TIC employee, you will enjoy a competitive compensation and benefits package. TIC also offers an inclusive work environment committed to diversity and work/life balance, professional development opportunities, rewards and recognition for outstanding performance, and a culture that advocates community outreach.

Employee Benefits

Medical, Dental, and Vision Benefits

We offer a comprehensive plan through Blue Care Network. We offer coverage for the individual with low premium cost. Coverage starts 90 days after the first date of employment.

Financial Security

We provide full-time staff members with basic life, accidental death and dismemberment, short term disability and long term disability insurance.

Retirement Plans

We offer a generous 401(k) plan for all our staff members. Once an employee is eligible to enroll in our retirement program, the agency contributes to the staff member’s account regardless of the staff member’s active participation.

Paid Time Off

We offer a program for full time staff that combines vacation, sick, and personal time off into one category. Full time employees start accruing time upon hire.

Recognized Holidays

We recognize 12 holidays during the calendar year. They are: New Year’s Day, MLK day, President’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, the day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Eve, and one Floating Holiday.

Available Positions

We love working with people who are passionate about what they do and want to make meaningful contributions to other people’s lives.

We want to make sure that your time commitment is fulfilling, and in line with the rest of your life. 

Take a look at our available positions and see if anything stands out to you.

In order to provide equal employment opportunities to all individuals, employment decisions will be based on merit, qualifications and abilities without regard to race, religion, creed, color, national origin, age, sex, marital status, sexual orientation, height, weight, political or union affiliation, disability or any factor prohibited by law.

Medicaid Redetermination Specialist

The CMD Redetermination Specialist is responsible for the oversight and compliance of MI Choice Medicaid Waiver files that support financial eligibility in the MI Choice Medicaid Waiver program.

Job Details

Eligibility Specialist

Responsible for all activity related to Medicaid Eligibility, including applications and redeterminations. Acts as liaison between TIC and MDHHS. Responsible for submitting participant status changes based on the Bamboo Health system.

Job Details

Outreach Specialist

Increase enrollment for the MI Choice Medicaid Waiver Program by conducting targeted outreach. Educate long term care residents, long term care staff and providers, hospital and medical staff, community groups, organizations that serve older adults and individuals with disabilities, and the general public within the service area. Develop working relationships with key referral sources, organizations, groups and individuals that can increase appropriate referrals for the MI Choice Medicaid Waiver Program. Track and report outreach activities and outcomes. Collaborate internally with Community Resources, Eligibility and Care Management staff to solicit ideas for outreach, develop strategies to meet enrollment goals, gauge effectiveness of outreach and report outcomes. Provide input and reports to management as requested.

Job Details

Information and Referral Specialist

Effectively connect individuals to appropriate resources to address their needs in person, by phone or electronically. Provide education and assist individuals with benefit screening, enrollment and post-enrollment services. Speak at community information sessions, meetings and participate in outreach events to promote agency services and initiatives. Complete applicable documentation, data tracking and reporting.

 

Job Details

Supports Coordinator / Social Work

Under the general supervision of the Manager, CMD, uses person centered principles to assess the medical, functional, psychological, financial, and environmental needs of MI Choice Medicaid Waiver participants. Works with the participant, family members and caregivers to develop a person centered plan, to assist and support the participant to manage their care needs and to provide ongoing monitoring and reassessment of participants.

Job Details

Supports Coordinator / Registered Nurse

Under the general supervision of the Manager, CMD uses person centered principles to assess the medical, functional, psychological, financial, and environmental needs of MI Choice Medicaid Waiver participants. Works with the participant, family members and caregivers to develop a person centered plan, to assist and support the participant to manage their care needs and to provide ongoing monitoring and reassessment of participants.

Job Details

Staff Testimonials

I’ve been on staff at The Information Center for thirteen years and I can’t imagine working anywhere else. When I was younger, my parents, Kurt and Ruth Sebaly were always involved in the community and then instilled that desire to serve in the community in me. It is an honor to continue the tradition.

Jessica S.

Eligibility Coordinator

It is an honor and a privilege to be a part of a wonderful team of professionals. The care and the dedication of staff to our clients and staff is commendable.

Gloria J.

Information & Referral Specialist

I have worked many different places before coming to The Information Center. This has truly been the best company I have ever worked for. I have never experienced working for a company that cares so much about its clients and its employees. The Information Center goes above and beyond to truly help people.

Yolanda J.

LMSW, Supports Coordinator