Information and Referral (I&R)

The Information Center’s Information and Referral (I&R) Specialists will assess your needs, provide information and connect you with resources including, but not limited to housing & shelter, food assistance, utility payment assistance, employment and training, clothing and personal items, child care, home care, transportation, legal assistance and more.


20400 Superior Road
Taylor, MI 78180

Open Hours

Monday – Friday
9:00am – 5:00pm



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Get Assistance For Your Family

Our Certified team of specialists provide information and connect people to resources including, but not limited to home care, employment and training, food assistance, gas and electric bill assistance, health care, clothing and household items, home repair programs, transportation, and legal resources. Our services are free and confidential.

In 2020, I&R Specialists helped 3,264 people. We provided:

  • 2,558 healthcare information, resources and enrollment services
  • 741 housing & shelter referrals
  • 371 food resources
  • 182 gas, electric, and water payment resources
  • 415 clothing and household goods resources
  • 271 legal resources


If you need help, call us at 734-282-7171 Monday – Friday from 9:00 am – 5:00 pm

Email or fill out the contact form.

It is a tribute to the staff, leadership, and supporters of The Information Center that this Downriver institution has reached its 45th year. Clearly, the need for help in navigating governmental bureaucracy and red tape has persisted. When I and a small group of friends decided to launch the Downriver Citizens Information and Referral Office (which mercifully became TIC), we had a vague idea of what it could become. Through the years, the reality has far exceeded our limited vision. The people of the downriver area benefit every day from the dedication, compassion, and creativity of the great staff of The Information Center who do whatever it takes to solve problem, improve lives, and strengthen the community.

Jeffery Padden

Lead Founder, The Information Center

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