Success Stories

We’re here to help. The Information Center is committed to advocating for our community. We’ll guide you through the services and resources that can get you back on track.

I really appreciate all of your help with the hot water tank. If it was not for the staff at the Information Center, I don’t know how I would have been able to get a new hot water tank for my father.

Michael W.

MI Choice Medicaid Waiver Client

The Information Center’s mission is connecting community members with resources to meet their individual nee​ds and enhance their lives, which is a key reason why the DTE Foundation is a proud partner of this important organization. Sharing this common goal to create equity and opportunity is how we drive change and we’re thrilled to continue that work in the future.

Lynette D.

DTE FOUNDATION PRESIDENT

Marsha and Donna were wonderful! They were so kind and compassionate. The generator provides power for everything I need and even provides power to my entire house.

Frances Z.

MI Choice Medicaid Waiver Client

Thank you for helping my family during the holidays. We are grateful and really appreciate the help that you have given.

Donna B.

Downriver resident

I’m so thankful. If it hadn’t been for my neighbors and The Information Center, I wouldn’t have survived.

Quentin P.

COMMUNITY TRANSITION SERVICES CLIENT

I don’t know how I’d have survived the last couple of years without the support I have received from the nurse and social worker from The Information Center. They are outstanding.

Sharon B.

MI Choice Medicaid Waiver Client

The biggest thing that changed was that I got my independence back

Tom

MI CHOICE MEDICAID WAIVER CLIENT

Information Center staff member, Paris was so helpful to us. The move went so smoothly. She took care of everything. Through the MI Choice Medicaid Waiver program, The Information Center staff provided furniture for us and also stocked our kitchen with food and supplies.

 

Dona

MI CHOICE MEDICAID WAIVER CLIENT

Pamela was so wonderful from the first day I met her. She asked me how I was feeling and asked what I needed. She made sure I was well taken care of. I’m on a limited income. I don’t know what I would do without The Information Center

Darnise

MI CHOICE MEDICAID WAIVER CLIENT

I am currently enrolled in the MI Choice Wavier program, which enables me to live independently. Every person I have worked with at The Information Center has been very helpful. I appreciate everything they have done for me and will forever be grateful.

Sheribia R.

COMMUNITY TRANSITION SERVICES/MI CHOICE MEDICAID WAIVER CLIENT

My home health care aides assist me five days a week. They make lunch, clean and help me with my personal needs. I’m thankful for The Information Center. My nurse is wonderful! She keeps everything going and helps me continue to live independently.

Sandra S.

COMMUNITY TRANSITION SERVICES

Alicia and Paris came from The Information Center to help me apply for Community Transition Services. The program paid my security deposit and the first and half month’s rent. They furnished my apartment with appliances, furniture and filled my pantry with food. Paris will be sending someone to help me keep my apartment clean. I am 66 years old, and I am on a walker. I am amazed that I am alive!

David G.

COMMUNITY TRANSITION SERVICES CLIENT/HOME HELP PROGRAM

I’ve utilized the resources available at The Information Center for many of our families. Thank you for making the process easy and for managing our requests in a dignified manner.

 

Melissa S.

LBSW STARFISH CASE MANAGEMENT & SUPPORTS COORDINATION SUPERVISOR

Working with The Information Center allows us to better serve our employers and customers. The staff is extremely helpful, always able to provide resources and solutions. We are grateful for our partnership; they fill a void in our community network.

Lisa W.

CEO MICHIGAN WORKS! SOUTHGATE SERVICE CENTER/DOWNRIVER COMMUNITY CONFERENCE

The Information Center’s leadership and staff continue to effectively provide vital resources to our region’s business community and workforce. This vital organization continues to shine brightly as our region’s premiere source for reliable information performing the important duty of acting as the region’s Covid 19 resource center for Wayne County. The Information Center truly represents our vision at the Southern Wayne County Regional Chamber of uniting our region and to have a positive lasting impact for the benefit of all people and for the generations to come.

Ronald J. Hinrichs

PRESIDENT & CEO OF THE SOUTHERN WAYNE COUNTY REGIONAL CHAMBER

I’ve been on staff at The Information Center for thirteen years and I can’t imagine working anywhere else. When I was younger, my parents, Kurt and Ruth Sebaly were always involved in the community and then instilled that desire to serve in the community in me. It is an honor to continue the tradition.

Jessica S.

ELIGIBILITY COORDINATOR

It is an honor and a privilege to be a part of a wonderful team of professionals. The care and the dedication of staff to our clients and staff is commendable.

Gloria J.

INFORMATION & REFERRAL SPECIALIST

I have worked many different places before coming to The Information Center. This has truly been the best company I have ever worked for. I have never experienced working for a company that cares so much about its clients and its employees. The Information Center goes above and beyond to truly help people.

Yolanda J.

LMSW, SUPPORTS COORDINATOR