11,005
People Served
Overcome life's problems to reach your full potential
We're here to help. The Information Center is committed to advocating for our community. We'll guide you through the services and resources that can get you back on track.
2025 Service Highlights
20K+
'Where to Turn" Resource Guides Distributed
304
MI Choice Medicaid Waiver Program Participants
Services
MI Choice Medicaid Waiver Program
You or your loved one may not need a nursing home.
The MI Choice Medicaid Waiver Program helps older adults and people with disabilities stay safely at home with in-home care, meals, transportation, and more, all coordinated by The Information Center.
Browse Our Services
Six services. Each one built around a real moment in people's lives. Find the one that fits, or call us and we'll help you figure it out.
Help Staying at Home - Waiver Program
In-home care services for adults who qualify, so people can stay home instead of moving to a nursing facility.
The Information Center coordinates everything: nursing visits, personal care, meals, transportation, home updates, and more.
Person-Centered Options Counseling - MI Options
Free, unbiased counseling on long-term care choices. No sales pitch. No box to fit into. Just a real conversation with a trained counselor about what's out there and what fits your situation.
Who it's for: Older adults, adults with disabilities, caregivers, family members, and the professionals who refer them.
Service area: Michigan Statewide
Help Transitioning to Community Living (CTS)
Help for adults moving out of a nursing facility and back to home or community living. We handle the housing search, the setup, the support coordination, and the connections to in-home services — so the move actually works.
Who it's for: Adults currently living in a nursing facility who want to transition back to the community.
Service Areas: Wayne, Monroe, Hillsdale, Jackson, Lenawee, Livingston, Oakland, and Washtenaw counties.
Community Resource Support
A trained Community Navigator helps you find what you need, rent help, utility assistance, food, transportation, mental health resources, legal aid, and more.
One call, one person, real answers.
Who it's for: Anyone in a moment of crisis or just trying to find the right local resource.
Service area: Primarily Wayne County (including Detroit) and Monroe County. We help callers from any area; if you're outside our resource map, we connect you with a Community Navigation agency in your region.
Employment Assistance/Job Connections Services
Free job search, training, and workforce help through Michigan Works! One Call. Whether you lost your job, your hours got cut, or you're an employer trying to hire skilled workers, we connect you to the right next step.
Who it's for: Job seekers, employers, and community partners referring people in employment crisis.
Service area: Wayne County (excluding Detroit) and Monroe County.
Phone: Call 1-800-285-9675 to reach Michigan Works! One Call.
WCCCD Student Assistance Program
Help for Wayne County Community College District students with food, housing, utilities, mental health, transportation, and other support, so school doesn't get derailed by life.
Who it's for: All WCCCD students, no matter where they live.
Phone: Call 1-855-59WCCCD (1-855-599-2223) — the designated line for WCCCD students.
Real people. Real stories.
The biggest thing that changed was that I got my independence back.
Tom L.
MI Choice Medicaid Waiver Client
Check Out The Information Center's Blog
Can We Afford to Keep My Loved One at Home?
August 3, 2026
For a lot of families, the conversation about a parent’s care ends before it ever really starts. And it ends on one word. Money. You start to wonder how your mom or dad will manage at home, and almost immediately the worry sets in. How much would help even cost? There is no way we can afford that. So you stop looking, you stretch yourself thinner, and you carry the whole load yourself, because you assume paid help is simply out of reach.
Finding Work When You Need It Most
July 24, 2026
Losing a job can knock the ground out from under you. Maybe you were laid off through no fault of your own. Maybe the company closed, or the hours dried up, or a season of your life ended and you are not sure what comes next. Whatever brought you here, the feeling is often the same.
A Caregiver’s Guide to Asking for Help
July 16, 2026
When was the last time you did something just for you? Not for your mom. Not for your dad. Not for your kids or your job or the dozen people who count on you. Just for you. If you had to think hard about the answer, or if you could not come up with one at all, this blog is for you.