Community Navigation
Rent, Utilities, Food, Mental Health, Job Loss, Home Care. We can help!
If life throws something at you and you don’t know where to turn, we are a good first call.
Tell us what is going on and a Community Navigator will help you find the right help. Rent. Utilities. Food. Mental health. Job loss. Healthcare.
We have heard it all and we will not judge you. Call 734-282-7171 and we will start there.
Where Would You Like to Start?
Keeping Your Home, Food, and Bills on Track
The day-to-day basics. When one of these falls apart, the rest of life can start to fall with it. Call us before things get worse.
Housing. Help with rent, eviction notices, finding a place to live, or fixing problems with your current housing.
Utilities. Help with electric, gas, water, and other bills before they get shut off.
Food. Food pantries, meal programs, and help signing up for food benefits.
Benefits Enrollment. Help signing up for Medicaid, food benefits, energy assistance, and other programs you may qualify for.
Help With Work, Family, and Wellbeing
Life is more than bills. When work falls through, family stress builds up, or you're worried about an aging parent — we can help you find your footing.
Employment & Training. Resources for career training, job search tools, unemployment benefits, and business services for employers.
Family Stress. Caregiving help, family conflict, kids' needs, and support during hard family times.
Mental Health. Connection to counseling, crisis support, and other mental health help.
Older Adult Care. Help finding home care, in-home support, and services for aging parents — or yourself.
Anything Else. If something is making life hard right now, we want to know. Call us and we'll figure it out together.
What is a Community Navigator?
A Community Navigator is a real person at TIC who knows the local help that exists in our area. You tell them what is going on. They listen. They figure out what kind of help fits your situation, and they connect you to it. If we do not have what you need, we point you to who does.
What that looks like
You call. A human Community Navigator answers, not a robot, not a phone tree maze.
They ask what is going on. You tell them. There is no script you need to follow.
They check their database of local resources for the help that fits.
They give you names, numbers, eligibility info, and any other steps to take.
If your situation needs more, they may connect you with another TIC program directly.
Who We Serve
Service area
Wayne County, including Detroit.
Monroe County.
Downriver communities
If you are outside our area
Call us anyway. We will help you find a community navigation agency near you. You will not be turned away.
Who can call
Adults of any age, any background, any income.
People calling for themselves.
People calling for a family member, friend, or neighbor.
Social workers, case managers, and community partners making a referral.
Make the Call. We Will Take it From There.
You don’t have to figure it out alone. One call to a Community Navigator gets you started. We will listen, find the help that fits, and walk you through what is next. No pressure. No long forms. Just a real conversation.
Common Questions about Community Navigation
Yes. Community Navigation is free.
There is no fee for talking to us or for finding the right resources for your situation.
Wayne County (including Detroit) and Monroe County are our primary service area.
People from any area can call, if you are outside our area, your Community Navigator will help connect you to a community navigation agency near you.
What you share with us stays private.
We do not sell, share, or post your information.
Yes. You do not have to be in crisis to call. If something is making life harder than it should be, that is enough. We help people at every stage.
Call us anyway.
We have a wide local network and we know which agencies handle what right now. Sometimes the right call is one you have not tried yet.
We work with translation services to help non-English speakers. Call and let us know what language you speak.
Yes. A family member, friend, neighbor, or community worker can call on your behalf.
We may need to talk to you directly at some point, but the first call can come from anyone.
That happens often. Tell us what is going on with them and we will figure out what fits. We may also flag whether MI Choice Medicaid Waiver or another TIC program is a strong fit.