Get Assistance For Your Family With The Information & Referral Program

Learn More About The Program:

Our Certified team of specialists provide information and connect people to resources including, but not limited to home care, employment and training, food assistance, gas and electric bill assistance, health care, clothing and household items, home repair programs, transportation, and legal resources. Our services are free and confidential.

In 2020, I&R Specialists helped 3,264 people. We provided:

2,558 healthcare information, resources and enrollment services
741 housing & shelter referrals
371 food resources
182 gas, electric, and water payment resources
415 clothing and household goods resources
271 legal resources

If you need help, call us at 734-282-7171 Monday – Friday from 9:00 am – 5:00 pm

Email or fill out the contact form.


20400 Superior Road
Taylor, MI 48180

Open Hours

Monday – Friday
9:00am – 5:00pm


Call Now

It is a tribute to the staff, leadership, and supporters of The Information Center that this Downriver institution has reached its 45th year. Clearly, the need for help in navigating governmental bureaucracy and red tape has persisted. When I and a small group of friends decided to launch the Downriver Citizens Information and Referral Office (which mercifully became TIC), we had a vague idea of what it could become. Through the years, the reality has far exceeded our limited vision. The people of the downriver area benefit every day from the dedication, compassion, and creativity of the great staff of The Information Center who do whatever it takes to solve problem, improve lives, and strengthen the community.

Jeffrey Padden


Speak With A Specialist

If you want to speak to an agent, we pride ourselves in our fast service and low wait times. When you need help, we realize time is of great importance. If you’ve contacted us outside of our standard hours we will reach out as soon as possible. 

9:00am-5:00pm EST Monday – Friday.

Specialists Are Available Now!

Hold Time: 60 Minutes