Help Finding Work When Life Gets Hard

Help Finding Work When Life Gets Hard

Losing a job changes everything fast. Bills do not wait. Kids do not wait. The phone keeps ringing.

Michigan WORKS! at The Information Center is a free, judgment-free place to start. One call connects you to job leads, training programs, and a real person who knows the local job market in Wayne County (excluding Detroit) and Monroe County.

If Any of This Is You, Call Us

If Any of This Is You, Call Us

  • You just lost your job.

  • Your hours got cut and your check is not covering the basics.

  • Unemployment is running out and you are not sure what comes next.

  • You are working gigs but you need something steady.

  • You are coming back to work after caregiving, illness, incarceration, or military service.

  • You want to switch careers but you do not know where to start.

  • You need a GED, a certificate, or a short training to qualify for better work.

  • Someone you trust told you to call us.

WCCCD Student doing homework helped by The Information Center

What We Help With

  • Job leads from local employers actively hiring in Wayne and Monroe Counties.

  • Resume help, building one from scratch or fixing one that is not getting calls.

  • Interview prep so you walk in ready.

  • Paid training programs and short-term certificates that lead to real jobs.

  • GED and adult education paths.

  • Funding for school or training when you qualify.

  • Connections to your local Michigan Works! American Job Center.

  • Help if you have a record. American Job Centers serve adults coming back to work after incarceration.

  • Help for older adults coming back to work after caregiving or retirement.

We Help With More Than the Job

We Help With More Than the Job

When work falls apart, the rest of life feels the hit too. The same call that connects you to job help can connect you to a Community Navigator who works on the rest of it.

Help that often goes with a job search

  • Rent or housing help.

  • Utility help when shutoff notices come in.

  • Food assistance for you and your kids.

  • Transportation help so you can get to interviews and work.

  • Mental health and counseling resources.

  • Childcare resources.

  • Legal aid for tenant or employment issues.

How a Call Works

Step 1: You call 1-800-285-9675

A real person answers. Not a phone tree. They will ask what is going on and listen.

Step 2: We figure out what you need

Job leads, resume help, training, or a connection to your local American Job Center. If you also need help with bills, food, or housing, we add a Community Navigator into the conversation.

Step 3: We make the warm hand-off

You leave the call with names, numbers, and a clear next step. You do not start over with each new place. We move with you.

Where We Serve

  • Wayne County, Excluding Detroit, Including Taylor, Romulus, Lincoln Park, Southgate, Wyandotte, Allen Park, Riverview, Melvindale, Dearborn, Dearborn Heights, Westland, Inkster, Garden City, Livonia, and other communities.

  • Monroe County, Monroe, Temperance, and other communities.

  • Live in Detroit? Call us anyway. We will connect you with the right Michigan Works! agency for the city of Detroit.

  • Outside Wayne and Monroe Counties? Call us. We will help you find the right Michigan Works! agency for your area.

Person calling The Information Center for Help

One Call. A Real Person. No Judgment.

You do not have to figure this out alone.

Pick up the phone. We will figure out the next step together, for the job, and for whatever else is going on.

Free. Confidential. Ready when you are.

Common Questions for Job Seekers

Yes. Free. No fees. No commission. Free for everyone we help.

No. Anyone looking for a job, training, or a career change can call. Unemployment is not required.

No. Your conversation is confidential.

We respond the same business day during phone hours, Monday through Friday.

Yes. American Job Centers help adults coming back to work after incarceration. Call 1-800-285-9675.

Yes. We can help connect you to transportation resources through Community Navigation, and we can talk about jobs that are reachable from where you live.

Yes. A Community Navigator can help you find childcare resources at the same time we work on the job side.

Yes. There is no upper age limit. American Job Centers serve adults of all ages.

Yes. You do not have to be fully out of work to call. Underemployment counts.

They can call to ask questions and gather information. To work on your case, we will need to talk with you directly.

Tell us on the call. A Community Navigator can work on those at the same time. One call covers more than work.