Help Thinking Through Your Care Choices
If you are wondering what comes next, for your home, your health, or your day-to-day life, you do not have to figure it out alone.
MI Options Person-Centered Options Counseling is a free, unbiased talk with a certified counselor.
No paperwork to start. No program to sign up for. Just a conversation about what is out there and what fits your life.
Moments That Bring People to PCOC
You had a fall, or someone close to you did.
You came home from a hospital stay and things feel different.
You got a new diagnosis and you are not sure what it means for daily life.
Stairs, the bath, or grocery trips are getting harder.
You need additional help managing household tasks.
Your family has questions about care and support, and you need help finding the answers.
You are healthy now but you want to plan ahead.
Someone you trust told you to call us.
What an Options Counselor Will Do
Listen first. Ask about your life, your home, and what matters most to you.
Walk through the long-term care choices that fit where you live.
Answer questions in plain language.
Help you build a list of next steps.
Connect you to the right Information Center program if it fits, like MI Choice or Community Transition Services.
Connect you to a different resource if that fits better.
What a Counselor Will Not Do
Will NOT Push you into anything you are not ready for.
Will NOT Sell you a service or product.
Will NOT Sign you up for a program without your permission.
Will NOT Share your information with anyone outside the conversation
What You Might Want to Talk About
Care at Home
In-home care choices and what each one really means.
Help with bathing, dressing, meals, and getting around the house.
Adult day services so you can spend the day with people.
Where You Live
Staying in your home with a few changes, grab bars, ramps, a stair lift.
Assisted living and what to look for if you are thinking about it.
Nursing facilities - when they make sense and when they do not.
Getting Around
Rides to the doctor, the pharmacy, and the grocery store.
Local transportation programs you may qualify for.
Paying for Care
Medicare and what it does and does not cover.
How Medicaid and the MI Choice Waiver might fit your situation.
Cost savings programs through SHIP and MIPPA.
Family and the Bigger Picture
How to talk with family about what you want.
Caregiver respite, breaks for the person caring for you, or for you if you are caring for someone.
Planning ahead so your wishes are clear.
Whatever's on your mind, that's where we start.
Call UsIf You Are in a Nursing Facility
If you are living in a nursing facility right now and you want to come home, you have choices. PCOC is a place to start the conversation.
What you can talk about
What it would take for you to live independently again.
Housing options that fit your needs and your income.
In-home support that may make independence possible.
Community Transition Services, which helps people leave nursing facilities and rebuild a life outside.
One Conversation. No Strings.
You do not have to know what to ask. You do not have to be ready to decide.
Just call.
A counselor will listen, walk through your choices, and help you take the next step in a way that fits your life. The choice is always yours.
Common Questions About MI Options
Yes. Free for everyone we counsel. There is no fee at any point. PCOC is funded through an MDHHS grant.
No. Calling PCOC does not change your Medicare or Medicaid in any way. It is just a conversation.
No. There are no income limits and no asset limits. Anyone considering long-term care choices can use it.
No. PCOC is separate from MI Choice. Your services keep going. Your support coordinator stays your support coordinator.
No. PCOC counselors are certified to be unbiased.
They do not sell products or services.
They help you see your choices.
Yes, with your permission.
Many people invite a family member or trusted friend to listen and take notes.
Yes. Family members can call to start the conversation. We will work out next steps with your consent.
By phone anywhere in the Lower Peninsula. In person where available.
If you are in the Upper Peninsula, you can call us or Michigan’s statewide MI Options Call Center is 1-800-803-7174, open 8 AM to 8 PM Monday through Friday.
That is fine. Most people who call are not ready to decide anything. The point of the conversation is to help you see your choices, not to push you into one.
We can help with those too. PCOC counselors talk through housing, transportation, caregiver respite, and Medicare questions.